What is “Limited Access” Wi-Fi and How to fix it?

(Last Updated On: September 18, 2023)

Wi-Fi has completely evolved the way data is transmitted from one device to another. That is what Wi-Fi connectivity is all about. It allows you to control and manage your smartphone, smart home devices, etc. over the internet.

The connection between the internet and your device is what creates a wireless network connection. Wi-Fi is not only essential but a more convenient and reliable way of having access to the internet.

Since we are talking about Wi-Fi and its reliability, Xfinity Wifi is one the most reliable Internet Service Providers (ISPs) in the U.S. Moreover, if you want to have a smart security system for your home, look no further than Xfinity Home. As long as you have Xfinity Internet, you can subscribe to Xfinity Home and have peace of mind with professional monitoring.

Moving on, what does limited access mean? Do you get the message on your screen once in a while? In simple words, Limited Access means that although you are connected to the Wi-Fi through your router, there is no internet connection. Basically, there is no internet connection being received by the router, hence you have Limited Access.

To make things easier for you, we have decided to share what “Limited Access” means and what you can do to fix it. So, without any further ado, let’s get started!

What is Limited Access and Why Does it Happen?

Each time you receive the Limited Access message on your phone or laptop, it means that your device has not received any internet signals from its wireless network. In such instances, you won’t be able to get online or access anything online.

It could be a problem within your device, or router, or a downtime from your ISP. Here are some reasons why you could be getting a Limited Access message:

Incorrect Wi-Fi Password

This is very common. A lot of people forget or type in the incorrect Wi-Fi password. An incorrect Wi-Fi password won’t let you connect to the wireless connection, and hence you will keep seeing the Limited Access error.

In order for you to avoid going through this, you should see the wireless security settings for your router, and reset the password if you really can’t recall the correct password.

Check Your Router

Your router is the device that receives the wireless signals and then sends them to the various devices connected to it. However, if your router’s driver is not updated, it could be a problem for it to receive wireless signals.

So, how can you update your router’s drivers? The best thing is to contact your router’s manufacturer and follow all the steps they share. In fact, you can also check the various connected devices’ status within the network itself.

If none of the devices have any connectivity issues, then your router is working perfectly.

Connected Device is Far from the Router

You need to ensure that the device that keeps shogun the Limited Access message, is within the router’s coverage area. If you are on your front lawn and the router is in your TV room, you could experience Limited Access because of the walls.

In addition, your device can also experience this because of the microwave or any similar appliance that can cause interference in the wireless signals. 

Router Firmware

Apart from ensuring that your router’s hardware is updated and the device is within the router’s coverage, you also need to make sure that its firmware is up-to-date. Firmware updates will fix any bug issues, which will also fix any connectivity problems you might be facing.

You should be able to find the router’s latest firmware update on the manufacturer’s website.

How to Fix the Limited Access Problem?

You should know by now what could be the reason that you keep seeing this message. But, is there a way to fix it? Lucky for you, there are some ways. Let’s take a look at them below:

Reboot Your Device

It’s a little troublesome, but it can help resolve the connectivity issues you have been putting up with. Devices can also face some form of hiccups while receiving wireless signals, which in return, does not allow you to connect to the internet.

A reboot is the one thing that will clean your device, and allow you to finally get online. If you are using an Android device, it is important to back it up on the cloud before you start rebooting it. If you are using an iOS device, you can simply back it up on iCloud and restore all the data on your device after reboot.

Moreover, you should also check for any pending software updates for your device. These updates will remove any bugs and ensure that your device runs smoothly. 

Speak to Your ISP

Although this is a no-brainer, a lot of people forgo this. If you have tried everything from your end, and perhaps even changed your router, but you are still not able to get online, it’s time to speak to your ISP.

You can either choose to switch ISPs or discuss where the problem is coming from. This will give you more clarity as to why you keep facing internet connectivity issues. Perhaps, you are not using a compatible router for your internet connection, your ISP should be able to guide you better on this.

Wrapping Up

Believe it or not, the Limited Access message is rather annoying. We have shared the 3 reasons why you could be coming across this message and the 2 key things you can do to overcome this problem once and for all.

If you have more tips, share them with us below!


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